FAQ

How do traders receive their funds?

Traders operate using the professional accounts provided by us and can receive 80% of the profits generated.

How is risk management conducted?

We impose limits on maximum losses and position sizes. For more details, please refer to our trading rules.

How is the capital used by traders managed?

The funds provided by us are in a demo format.

Is there interaction among traders?

Fundora plans to provide the Fundora Discord community as a space for traders with shared goals to connect and interact.

What kind of customer support is provided?

Our customer support is available 24/7, with experienced members in trading and support responding via email.

How can I check my trading history?

You can view your trading history directly on the platform, as well as through the dashboard on your personal account page.

What is a prop firm?

A prop firm is a company that provides traders with capital and creates an environment for them to trade in the market. Fundora offers a demo environment that incorporates the prop firm model.

What are the benefits of joining a prop firm?

Our firm provides professional accounts, educational programs, and strong support systems, creating an environment for enhancing individual trading skills.

What trading platform do you use?

We utilize the cTrader platform.

How are traders evaluated?

Traders are evaluated based on their performance and trading results.

What exactly is “Effective Margin”?

“Effective margin” refers to the actual available balance in your account, factoring in the unrealized profit or loss from your open positions. The formula is:

Effective Margin = Account Balance + Unrealized Profit/Loss

This is a critical metric used to assess the safety of your trades and plays a key role in determining whether a forced liquidation (stop-out) may occur.

How is the pass/fail determined?

If your unrealized losses exceed either the overall drawdown limit of 10% or the daily loss limit of 5%, you will be disqualified. On the other hand, if you reach a profit of 8% in Phase 1 or 5% in Phase 2 and maintain it until 24:00 JST, you will be considered to have passed. Evaluation takes place once a day at 24:00 JST, and your pass/fail status is determined based on your account’s performance at that time. For more details, please refer to our pass/fail evaluation criteria.

How will I receive the information about the next phase after passing the evaluation?

After the passing result is issued, the account information for the next phase is usually sent within two business days.

If you pass on a Friday, it may be sent on the next business day (from Monday onward).

Please note that it may take some time for the account details to reach you. We appreciate your understanding.

For more details, please refer to the “Next Phase Instructions.”

What happens if a trader fails?

If a trader exceeds the loss limits or violates trading rules, they will be disqualified.

What are the participation regulations?

The participation regulations include details on profit sharing, risk management, and rules.

Can I change the email address for cTrader or the dashboard by myself?

No, email address changes cannot be made by customers directly. We will handle the change on your behalf, but please note that it may take up to one week to complete.To ensure smooth use of our services, please carefully confirm your email address before entering it at the time of purchase.If you need to update your email address, please contact us at support@fundora-trading.com.

Can I apply for a different plan while currently participating in a challenge?

Currently, we do not allow the simultaneous purchase or operation of multiple plans by the same customer.However, if you are disqualified from your current plan, you may purchase a new plan as a fresh start.

Would it be possible to apply for a different plan while I’m still in the middle of a challenge?

You may repurchase a plan only after your current account has been disqualified. Please select your preferred plan from the Plan Selection Page and complete your purchase using the same email address and phone number as your initial registration.

Please note that if your purchase information differs from your first registration, your account may not be set up correctly. In such cases, kindly contact us at support@fundora-trading.com for assistance.

Is there a required initial investment?

There is no initial investment required. Only an examination fee applies.

How can traders withdraw their funds?

After passing the evaluation process and starting to trade with the Pro Account*, the first payout can be requested after 28 days. Subsequent payouts can be requested every two weeks.

Are there trading restrictions?

Please refer to the trading rules for detailed information.

How is traders' privacy protected?

We adhere to a privacy policy that ensures the protection of customer information.

Would a single violation of the 1% risk rule or the “no closing trades within 20 seconds” policy result in disqualification?

We understand that certain trades may be executed out of necessity due to sudden price movements or entry errors.However, frequent trades involving more than 1% risk or those closed within 20 seconds may be considered rule violations and could result in disqualification.For full details, please refer to our 1% Risk Trading PolicyandTrading Rules.

Where can I find the trading rules?

Detailed rules are posted on our website and in the terms and conditions.

What happens if trading rules are violated?

In case of rule violations, warnings or account suspensions may be enforced.

How are taxes handled?

Tax responsibilities related to profits must be declared by the traders themselves.

How can I delete my account?

If you wish to delete your account, please contact us at support@fundora-trading.com.